Refund policy
Order cancellation
Orders placed through this website are binding. Cancellation requests are accepted only if the goods have not yet been shipped.
Returns
Returns are allowed within 7 days of receiving the goods and are free of charge. The product must be returned intact and in its original packaging.
Refunds
The refund is processed after the customer's request has been reviewed. The refunded amount usually appears on your statement within about 7–10 days.
How to request a return or refund
To start a return or request a refund, contact:
ordini@olivicolacassetta.it
Other enquiries: info@olivicolacassetta.it — restaurants and delis: b2b@olivicolacassetta.it — Phone/WhatsApp +39 328 362 6165 — Traversa I° San Vito, 2, 82020 Circello (BN).
